#Instagram loading screen install
#Instagram loading screen update

Follow the on-screen prompts to fill out a report, and Instagram will send you an email with additional troubleshooting steps or a resolution. From here, tap on Help, then tap on Report a Problem. All you need to do is open the app and head over to Settings. Unfortunately, Instagram doesn’t have a customer support team to call when you have a problem.īut, you can use the in-app ‘Help’ function to report a problem. Perhaps you’ve followed the troubleshooting steps above, and you’re still having issues with Instagram Stories, or you have a user-specific issue. Here are some more answers to your most frequently asked questions about Instagram.

#Instagram loading screen update

Tap on ‘Date & Time’ then reset to Automatic or update your Time Zone.

Open Settings and tap on ‘General Management’ – These instructions may vary depending on the manufacturer so you can use the search icon and type in “Date and Time” to go directly to the setting.

Whether you’re using an iPhone or Android device, check your Date & Time settings to fix the issue. Your Date & Time should automatically update, but sometimes we change it, or a system glitch causes the function to display the wrong time. This solution may seem a little odd, but it can be the reason you’re having a lot of issues.

#Instagram loading screen install

Load the App Store and download and install a fresh copy.Select Delete App and confirm your choice.Select iPhone Storage and select Instagram.Open Google Play and install a fresh copy of Instagram.

If this doesn’t work, you can always uninstall and reinstall the app. Try updating the app in the play store or Apple store. Open Settings and tap on ‘General’ and ‘iPhone Storage’Īn outdated version of the app is also unlikely to cause the Stories not to load, but it’s worth checking.iPhone’s don’t have a “Clear Cache” option, but it does have the ‘Offload App’ function that dumps any unnecessary data from the app. Clear the app cacheĪgain, clearing the Instagram app cache shouldn’t make any difference in loading Stories It is a non-destructive test, so it is worth trying. If there were some random issues with your phone, this would fix it. Perform a full reboot of your phone and then retest the Story. Instagram Stories, not loading shouldn’t be the fault of your phone, but as it takes just a few seconds, it’s worth a try. Now, you can restart the Instagram app and test the Stories feature. Select Instagram and Force Stop if the option is available.If you’re using an Android device, follow these steps: Android users can force close the application, whereas iOS users can complete the same task by closing the app normally.